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From the Brand - Luston Smart Lock: Creating a Safe Home
Luston Smart Lock offers a comprehensive range of smart home solutions, including the Luston Smart Door Lock, Smart Door Knob, Keypad Door Lock with Handle, and Slim Smart Door Lock. These products are designed to provide a safe and convenient living environment for our customers.
Product Description and Specifications: - Dimensions of the Gateway: 70mm70mm26mm - Power Interface: Type-C USB - Power Input: DC 5V/500mA - Precautions: 1. When adding the lock and gateway on the phone, ensure they are on the same WiFi network. The distance between the gateway and the smart door lock should not exceed 32'(10 m). 2. The package includes one WiFi Gateway and one USB cable. There is no power adapter included, so please use a DC5V1A micro USB power adapter to power the device. 3. Carefully read the installation steps in the manual. If you encounter any problems during the gateway installation, please contact the Luston team, and they will provide you with satisfactory after-sales service.
Package List: - Gateway1 - USB Cable (Charger plug not included)1 - User Manual*1
Multiple Functions: The Luston gateway is compatible with all Luston smart products, allowing you to monitor the switch status of the door lock anytime, anywhere, and remotely control your door lock. You can view unlock records, remotely open doors for friends or family, and share e-keys or passwords. The gateway can also integrate with Alexa and Google Home, providing you with a convenient smart home experience.
Coverage and Working Status: The gateway can cover all areas with a network, enabling you to control your lock from anywhere after successful addition at home. The indicator light shows the working status at all times, with a blue light indicating working mode and a red light indicating network failure.
Precautions: When adding the lock and gateway to your phone, ensure they are on the same WiFi network. The distance between the gateway and the smart door lock should not exceed 32'(10 m), as this can affect the gateway's connectivity. Therefore, we recommend a 1:1 ratio of locks to gateways.
Money Back Guarantee: The Luston team provides 24/7 technical support. If you have any questions about the installation or product quality, feel free to contact them. Luston offers a 30-day free return and a 360-day warranty service, as we strive to create a safe smart home environment for our customers.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Luston | ||||
special_feature | Keyless | ||||
recommended_uses_for_product | Smart home security and remote control of smart door locks | ||||
style | Modern | ||||
color | Gateway | ||||
number_of_pieces | 3 | ||||
included_components | Gateway, USB Cable, User Manual | ||||
controller_type | Google Assistant, Amazon Alexa | ||||
shape | Square | ||||
control_method | Remote, Voice | ||||
connectivity_protocol | Wi-Fi | ||||
upc | 738426005308 | ||||
manufacturer | Luston | ||||
item_weight | 3.98 ounces | ||||
package_dimensions | 5.6 x 3.1 x 1.4 inches | ||||
special_features | Keyless | ||||
batteries_included | No | ||||
batteries_required | No | ||||
customer_reviews |
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best_sellers_rank | #762,390 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #2,378 in Deadbolts | ||||
date_first_available | November 2, 2020 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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