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This store has earned the following certifications.
Locks and Security / milock cheese
Exclusively Sourced and Passionately Selected
We exclusively source our products from farmers and producers worldwide, ensuring the finest quality and authenticity. Every item undergoes meticulous selection to bring you the best blends of flavors and textures.
No Harmful Additives
Our products are free from hydrogenated fats, high-fructose corn syrup, and added MSG. Each ingredient is carefully chosen to provide you with a healthier, cleaner eating experience without compromising taste.
Third-Party Audited and Farm-Traceable
All of our cheeses are third-party audited to ensure compliance with rigorous quality and safety standards. Furthermore, our supply chain is fully traceable to the farm, allowing us to guarantee the origin and freshness of every product.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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